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Privacy Policy

Last updated: 15 May 2025


1. Introduction
This Privacy Policy applies to all websites, applications, and digital tools operated by Small Business Software Ltd ("SB Software", "we", "us", or "our") under the sb-software.co.uk domain, including but not limited to:

  • app.sb-software.co.uk

  • form.sb-software.co.uk

  • doc.sb-software.co.uk

  • tdl.sb-software.co.uk

 

These sites may appear under various white-label brands or the collective name Business Centre.
This Privacy Policy outlines how we collect, use, store, and share personal data when you interact with our services.


By using our services, you agree to the practices described in this Privacy Policy.


2. Who We Are
Small Business Software Ltd is a private limited company registered in England and Wales.
Company Number: 15913536
Registered Address: Suite 10, The Globe Centre, Accrington, BB5 0RE
Email: help@sb-software.co.uk


3. The Data We Collect
We may collect and process the following personal data:

  • Identity Data: Name, title, and company name.

  • Contact Data: Email address, telephone number, business address.

  • Account Data: Login credentials (encrypted), preferences, and saved services.

  • Transaction Data: Details of orders placed and services used.

  • Partner Matching Data: Information used to introduce you to partners or services (with your permission).

  • Technical Data: IP address, browser type, operating system, and usage data for analytics and security purposes.


4. How We Use Your Data
We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The main reasons we use your personal data include:

  • Fulfilling Orders: To provide products or services you have requested.

  • Customer Support: To contact you about your order or account.

  • Partner Introductions: To introduce you to selected partners or affiliates - but only with your explicit permission.

  • Personalisation: To recommend relevant services, tools, or partner offers that may help your business.

  • Account Management: To maintain your account and access to tools provided.

  • Legal Obligations: To comply with any applicable laws or regulations.


5. Data Sharing
We will never share your personal data without your consent. Where consent is given, we may share data with:

  • Selected business partners to provide relevant services.

  • Third-party service providers acting on our behalf (e.g., cloud hosting, customer support tools).

  • All third parties are contractually bound to protect your data.

 

6. Data Storage & Security
Personal data is stored securely in encrypted cloud environments with access controls in place.
We do not store or access your passwords in plain text, nor do we store or share sensitive payment information.


We retain your personal data as long as necessary to support your account and business services.
Since our tools remain available at no cost, your data will only be removed upon written request.


7. Your Rights
Under UK data protection law, you have rights including:

  • Access to your personal data.

  • Correction of inaccurate or incomplete data.

  • Erasure of your data ("right to be forgotten").

  • Objection to processing for direct marketing.

  • Portability of your data to another provider.

 

You can exercise these rights by contacting us at help@sb-software.co.uk.


8. How to Contact Us
If you have questions about this policy or wish to make a data request, please contact us:

 

By Post:
Small Business Software Ltd
Suite 10, The Globe Centre
Accrington, BB5 0RE

 

By Email: help@sb-software.co.uk


9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Please check this page regularly for updates.

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